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Reasons For and Against Using Effective Interpersonal Skills In the Workplace

by Larry Cole, Ph.D., Michael Cole, Ph.D., and Byrd Baggett, CSP Introduction For twenty plus years we’ve worked with thousands of employees to assist using interpersonal skills to maximize their...

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Number One Challenge: Self-Awareness

by Larry Cole, Ph.D., Byrd Baggett, CSP, and Lawson Magruder, LTG, US Army Retired The Stanford Business Council’s Advisory Group, consisting of seventy-five leaders, recently concluded that the Number...

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Being Significant: Personal Accountability

by Larry Cole, Ph.D., Michael Cole, Ph.D., and Byrd Baggett, CSP The CEO exclaimed, “I wish my people would accept responsibility for their behaviors and mistakes rather than finger pointing.”...

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Measuring People’s Teamwork Behavior

Abstract: The Director of a state agency visioned replacing the bureaucratic environment (characteristic of state government) with a self-directed team environment to better serve its consumers. To...

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Passion: Life’s High Performance Fuel

Passion is a bit of a mystery. People readily agree that it is a crucial ingredient to enjoy life and professional success. This is the point at which the common understanding stops. The ever-elusive...

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How do I motivate people?

In over two decades of helping people work with people, the number one question asked is “How do I motivate people?” To be certain that we’re on the same page, let’s define motivation as — creating a...

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Feedback Is a Gift

Don’t tell me what I don’t want to hear! Just for a moment, imagine waking up after a good night’s rest and some of your feedback systems were not working. You could see and hear, but you didn’t...

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